Using ArchiMate to Assess COBIT 5 and ITIL Implementations
نویسندگان
چکیده
The assessment of Enterprise Governance of IT (EGIT) mechanisms, such as COBIT and ITIL, is considered highly complex and implies a duplication of resources. The main goal of this research is to reduce the complexity of EGIT mechanisms by facilitating the assessment of these mechanisms when used simultaneously. Organisational stakeholders should be able to easily understand the impact of implementing ITIL on COBIT 5 Processes Performance without being COBIT experts. On the other hand, they should know their organisation’s positioning according to ITIL, even if they just follow COBIT and do not master ITIL. In order to fulfil our goal, we propose a model that uses TIPA for ITIL, COBIT PAM and ArchiMate to analyse the impact of ITIL implementation on COBIT processes performance, and vice-versa. We demonstrate our proposal by analysing the impact of the Incident Management and Request Fulfilment ITIL processes on the COBIT 5 related process.
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